Privacy and cookies

For business purposes, we collect the following data on registered users:

Personal data:

• name and surname of the contact person - for the preparation of the offer / pro forma invoice and for easier communication

• e-mail address - for the purposes of preparing an offer

• address of the user - for the purpose of preparation of the offer / proforma invoice / invoice and for the delivery of the ordered products

• IP address - only in partial form, with the blurred last digits, so that it is not possible to precisely identify the user. We need it to facilitate the separation of users and when analysing the website.

Other data: 

Name of the company or organization

VAT payers ID

In order to use certain services on our website, it is necessary to collect certain personal data. In order to meet the necessary EU legislation, we need to inform you what data we are recording. We are also required to let you know how we store the information. All information you provide to us is stored securely and will never be disclosed to third parties.

User privacy and personal data protection

Server log files are recorded for the purpose of analysing and determining the operation of the website. The files do not include any personal data. Our organization (Gapp d.o.o.) will not attempt to identify individual users. Please note that when visiting websites, your web or network service provider may record and create logs. This is done by the web / network service provider and is not part of the responsibility of our organization. We will perform an identification attempt only if we have a reasonable suspicion that the user has tried to gain unauthorized access to our computer systems or our online services.

User data collected by the website

Users of the website may at any time request the website operator (Gapp d.o.o.) to provide them with their personal user data which are stored in the databases of the website. The user also has the right to request the deletion of all such data stored in the databases of our website. Just send your request (about deletion, export or change of personal data) to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.. The personal data will be provided, changed or deleted within the statutory period. At your request, we can also send you your personal data in a form in which you can transfer them, at your wish, to third parties.

Security of personal data

Gapp d.o.o. assures you that the data stored on the website are adequately protected. Appropriate measures have also been taken to prevent intrusions into our databases. In the event of an intrusion and theft of personal data, the users will be informed within 72 hours.


1. Legal basis

The legal basis for the notification is the amended Electronic Communications Act (Official Gazette No. 109/2012; hereinafter ZEKom-1), which entered into force in early 2013. It introduced new rules regarding the use of cookies and similar technologies for storing information or accessing information stored on the user's computer or mobile device. The new legislation does not prohibit the use of cookies, but prescribes under what conditions and how cookies and similar technologies may be used. The use of cookies that we use is also in line with the European GDPR act.

2. What are cookies?

Cookies are small text files which are sent to your device (computer, mobile device, etc.), when you visit a website (in addition to websites, also email messages, online services, advertising and interactive applications). The cookies usually include:

the name of the server from which the cookie was sent;

the lifespan of the cookie;

value - usually a randomly generated unique number.

On each subsequent visit to the website, the cookie will be sent back from your device to the originating website that recognises that cookie, i.e. your device.

The cookie itself does not contain or collect any information that would allow the identification of the user, but if users provide such information to the website themselves, for example by registering, it may link to the data stored in the cookie. If the server reads the cookie together with the web browser, this can help the website to perform more user-friendly services. Only the server that sent the cookie can read and use this cookie.

Types of cookies:

Session cookies exist only from the moment you open your web browser until you end the session and close your web browser. Websites use them to store temporary information, such as items in the shopping cart, for higher security in online banking, etc. Because such cookies are stored for a short time, their user privacy-invasiveness is low.

Persistent cookies exist for a longer, specified period of time, even when the user closes the browser and ends the session. Websites use them to store registration information, do page language settings, as well as to build user profiles and analyse the traffic. Persistent cookies can stay on your computer for days, months, or even years.

First party cookies come from the website that the user is visiting and can be permanent or temporary. Websites use these cookies to store information they will use again on subsequent visits by the user to that website.

Third party cookies originate from other, third parties’ websites (which, for example, display ads on the original website or measure traffic). In this way, third parties can collect user data from different websites and use it for various purposes: from advertising, analytics, to improving their products. Such cookies represent a high privacy-invasion.

3. Why do we need cookies?

Cookies are important for the operation of websites and are fundamental to providing user-friendly online services that enhance the user experience. The most common e-commerce features would not be possible without cookies.

4. Why do websites need cookies?

Websites work optimally when cookies are enabled. Cookies are used by most websites for various purposes:

For a better user experience of the website, they provide visitors the display of content from their previous visits;

To save the selection when creating a shortlist of devices and offers and their comparison;

Keep users logged in on parts of the sites where login is required;

To identify the user's device (computer, tablet, mobile device), which allows automatic adjustment of display of content to different screen sizes;

To collect various statistics on the habits of the web user – monitoring the frequency of visiting a particular website is

possible only with cookies;

To monitor the visit, which enables the detection and elimination of errors, checking the effectiveness of the display

of the content and relevance of advertisements and the continuous improvement of websites;

They are also necessary for the operation of certain services (e.g. online banking, online shops and other forms of e-


5. Which cookies are used by our website?

GAPP d.o.o. website allows selected third parties to place "other cookies" (third party cookies) on its user's devices. By giving consent to the use of cookies, the user gives consent to third parties. All "other cookies" are beyond the control of the operator of this website. Some other cookies are temporary or session cookies, and some are permanent or stored cookies as shown in the Table below.

Data stored on individual cookies, data controllers, obtained with these cookies, the purposes of processing the collected data and the duration of cookies are listed below:



Name of the cookie


Source domain/ company





Google Analytics uses cookies to keep track of visitors' web statistics and of their activities on the website (the cookies store visitor's first visit, page views, how long they stayed on the site, entry point, and exit point among others). You can read more about individual cookies and their operation and the purpose of using the collected data here (in English).

Google Analytics



Cookies for the setting of privacy policy by each user of the website upon the user's confirmation of the operation of cookies at the bottom of the website.



6. Disabling cookies

The storage of cookies is under the full control of the browser used by the user - the user can restrict or disable the storage of cookies as desired. The user always has the option to accept or reject cookies.

Most web browsers automatically accept cookies!

If the user wishes to reject the use of cookies, he can change the default browser settings for the computer to reject cookies or to receive a warning notification before saving a cookie.

Information on cookie settings is available for each individual browser.

By rejecting cookies, some features of the website may become disabled.


You can turn off analytics cookies on the website yourself when you first visit the website, on the "banner" at the bottom of the webpage. Later, you can change the settings by clicking the Privacy button at the side of the webpage. A window will open where you can turn off analytics cookies yourself (Google analytics). This prevents your activity from being tracked through Google analytics. The system works in opt-in mode - the selected cookies are activated only after you confirm that you agree to the use of cookies by clicking on the button.


On May 25, 2018, the General Regulation on the Protection of Personal Data - GDPR (EU Regulation 2016/679) came into force in the Republic of Slovenia. With this notice, we inform you of the news and explain certain ambiguities that are the consequences of the implementation of the aforementioned Regulation and relate to business with natural persons (individuals or natural customers).

Our company as your partner must, in connection with ensuring the rights and obligations you have as a customer, acquire, process and store your personal data. The basis for obtaining, processing and storing your data is your order or offer, we need the data only in connection with the fulfillment of the offer or contractual obligations and we will use them only for this purpose. Your personal data will be disclosed to third parties only in the event of a legal obligation or when this is absolutely necessary in connection with the fulfillment of contractual obligations.


At any time, you have the right to request the resignation, correction or deletion of your personal data from us, to limit our processing, to object to data processing and, under certain conditions, to request the transfer of data.


If you believe that we do not meet the requirements of the Personal Data Protection Regulation related to the processing of your personal data, you have the right to appeal to the supervisory authority. We will keep the data only as long as it is necessary for the execution of the contract or for the performance of statutory duties (e.g. tax legislation).